Terms & Conditions

edexe is a team of educational experts joined together with aim of promoting quality education to each and every corner of the world.
The core aim of the team edexe is to provide valuable information to all the students
who came to us.

Terms & Conditions

Terms of Subscription

For being a learner at edexe learning, there will not be any charges for an account creation. But, certain services offered for learners and users of edexe learning platform are chargeable under various subscriptions. Subscription charges vary from time to time and also depend upon the products and services that the learner or the user wishes to experience at edexe learning through various platforms in which edexe learning operates.

Following are the terms applicable for subscriptions:

  1. Purchase of a Subscription will allow you access only to the content available under the category of content for which you have purchased the Subscription.
  2. The Services offered, and the validity/term of your Subscription (“Subscription Period”) may vary depending on the plan you may purchase. Before you proceed to purchase any Subscription, please read and understand the details of the Subscription(s) you intend to purchase on the Platform.
  3. We may personalize Services and feature them as part of Subscriptions, including showing you recommendations on content in the subscribed category, and other related categories that might be of interest to you. We also endeavor to continuously improve the Subscription offerings to improve your Platform experience.
  4. Subscription Period may be extended upon renewal of your already purchased Subscription. The terms of renewal, and the prices may stand revised from the time of your first purchase of the Subscription.
  5. The Subscription is of a personal nature and is solely for the benefit of the person subscribing and is not allowed to be resold by you or transferred to or shared with any other person for consideration or otherwise. In the event we get to know that any User has resold / transferred / shared Subscription with another person, then edexe learning retains the right to cancel/terminate the Subscription forthwith.
  6. Due to the limitations, if any, imposed on us by our Content Providers (who own the Content Provider Content), the Content Provider Content we make available to you under any Subscription offering are subject to restrictions on viewing access and on the length of time we make them available to you.

Illustratively, following are some of the restrictions that are applicable to your access to the content (made available through Subscription Service or otherwise):

  1. Live – Streaming of Content Provider Content/ Live Videos: You will get access to attend live videos (in other words, live-streamed content), if the same is offered as part of your purchased Subscription. The access shall be available to you through the Platform during the Subscription Period and shall be subject to the Platform Terms. Please be sure to use a Supported/Compatible device while accessing the live videos.
  2. Viewing Period: Depending on the Subscription, we may make available the recorded versions of any relevant live video to you for continued viewing on the Platform (which may include in-app downloading) during your Subscription Period. Please note that availability of the recorded versions of any relevant live video content for your subsequent access on the Platform is subject to our agreements with the Content Providers, and we do not in any manner guarantee the availability of the same for any reason whatsoever.
  3. In-App Downloading: Depending upon your Subscription, you may only have an option to do in-app downloads and the downloaded content can be viewed by you during the Subscription Period. After downloading the Content Provider Content, you shall have access to the same for the Subscription Period only, and all access to the downloaded content shall be removed on expiry or termination of your Subscription, as the case may be.
  4. Quality of Streaming: The resolution and quality of the content you receive will depend on a number of factors, including the type of Compatible Device on which you are accessing the Content Provider Content and your bandwidth, which may increase or decrease over the course of your viewing. While we strive to provide you a high-quality viewing experience, we make no guarantee as to the resolution or quality of the content you will see when streaming.

Depending on the Subscription Service you have purchased, you may be given access to certain additional Services and features.

The additional terms applicable to each of these additional Services may be made available to you on the Platform in the form of terms and conditions or FAQs (Frequently Asked Questions) for that specific Service or may be otherwise communicated to you. Hence, please be sure to go through the Platform Terms to understand the additional services, if any made available to you, and how you can avail the same.

Pricing, Payment & Refund Policy

  1. Pricing & Payment of Services:

Any user can subscribe any product or service as per the choice of the user irrespective of categories. Payment or subscription charges will be applicable based on the products and services. Please read the below terms applicable for the purchase of your Platform Subscription. The below terms are to be read with any other terms communicated to you at the time of purchase of your Subscription:

  1. You agree to pay all Subscription fees and charges that are attributable to your account on the Platform and that you are solely responsible for payment of these fees and charges. The Subscriptions are payable in full and in advance and are valid until the completion of the applicable Subscription Period or until otherwise cancelled or terminated in accordance with the terms of this Agreement.
  2. If you have specifically authorized us, then the payments for the applicable Subscriptions are automatically charged at the beginning of each billing period, unless you withdraw your authorization or submit a cancellation request to us directly through your account prior to the start of the billing period or in writing via email to info@edexelearning.com. The payment for your Subscription will be charged upon the anniversary of its billing period if the payments for Subscription are in more than a single tranche. Subject to your specific authorization and applicable laws, you agree that edexe learning may charge any recurring service to the credit card or debit card or account that you provide/link at the time of your first purchase of the Subscription or as updated by you through your account on the Platform, provided such updation takes place prior to the upcoming billing period.
  3. If you have not completed payments for your Subscriptions, we may restrict/suspend your access to the Platform until your account becomes current and paid in full.
  4. We reserve the right to pursue the fee owed to us using collection methods which may include charging other payment methods on file with us and/or retaining collection agencies or legal counsel.
  5. Your payments to edexe learning shall be subject to applicable taxes including without limitation Goods and Service Taxes (GST) and Value Added Taxes (VAT) or other similar taxes as may be applicable in your country of residence/from where you have created your account on the Platform/purchased the underlying Subscriptions.
  6. We reserve the right to change/revise the pricing of the Subscriptions. For existing Subscriptions for which the applicable fees have been already received by us, we will implement the price changes during the next billing period or renewal of the Subscription.
  7. We further reserve the right to offer custom plans and pricing (including discounts and/or special offers) in addition to what is offered on the Platform, which include offering custom billing and payment terms, that are different from our standard terms.
  8. We use third-party payment gateways and/or aggregators to process payments applicable to the Services offered by us. Third-party payment gateway(s) made available to you may vary depending on the Subscription you choose. Similarly, we have also enabled integration of third-party payment providers to facilitate better payment options to you, which may vary depending on your territory or the Subscription you choose. Third-party payment gateways/aggregators and third-party payment providers shall collectively be referred to as “Third-Party Service Providers”.
  9. Third-Party Service Providers may also charge you fees to use or access their services and may require your Personal Information to complete any transaction for the Platform. Further, to facilitate the completion of your payments to us through the Platform or avail the payment options provided to you, you may be redirected to an external website operated by the Third-Party Service Provider. We cannot and do not (i) guarantee the adequacy of the privacy and security practices employed by or the content and media provided by the Third-Party Service Provider or its respective websites or (ii) control collection or use of your Personal Information by such Third-Party Service Provider. Hence, prior to using any services offered by a Third-Party Service Provider, we suggest that you read their terms and conditions, privacy policy and other policies, that may apply, to understand their terms of usage and to understand how your Personal information is being processed. edexe learning is not affiliated to any Third-Party Service Provider and neither edexe learning nor any of the Third-Party Service Provider are agents or employees of the other.
  10. Further, pursuant to the payment option you may choose, you may be required to enter into a separate agreement with the relevant Third-Party Service Provider. This agreement with the Third-Party Service Provider is an independent contract/agreement between you and such Third-Party Service Provider and edexe learning shall in no manner be a party to the same. edexe learning is only facilitating various payment options to you and is not offering the payment by itself in any manner.
  11. You agree that you are solely responsible for all charges that occur through such Third-Party Service Providers and acknowledge and agree to indemnify, defend, and hold harmless edexe learning, its licensors, their affiliates, and their respective officers, directors, employees, and agents from any loss arising out of or related to the use of the Platform or any purchases made through the Platform. This obligation will survive your use of the Platform and termination of your Agreement with us. For purposes of the Platform Terms, “Loss” means all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs, and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest, and penalties). edexe learning shall not be liable to you for any claims arising out of any act or omission on the part of the Third-Party Service Provider(s) including, but not limited to, any lost, stolen, or incorrectly processed payments. edexe learning expressly disclaims any responsibility and liability for all services provided by the Third-Party Service Provider(s).
  12. Please note that all Subscription payments are collected by edexe learning only through the Platform and not through any third parties (except Third-Party Service Provider(s)). We do not usually authorize any third party (except Third-Party Service Provider(s)) to collect monies on our behalf; however, if we have authorized any third party then such third party will have received a written authorization from edexe learning either by way of any agreement or an authorization letter. Kindly verify with such third party before you make any payments to them, alternatively, you can always check with us by writing to us at email address info@edexelearning.com.
  13. Further, edexe learning is solely authorized to offer discounts / offers, if any, on the Subscription prices. These discounts / offers are communicated on the Platform or via direct communication to you from edexe learning via email, SMS, phone, or such other means of communication, and can be availed only through the Platform unless otherwise specifically communicated by edexe learning. Other than edexe learning, no person, including without limitation, Content Providers, or any third-party platform, are allowed to offer any discounts on the Subscription prices offered on the Platform. edexe learning shall not be liable for any claims arising from such unauthorized discounts / offers offered by any person (including any third-party platform or Content Provider), other than edexe learning.
  1. Cancellation and Refund Policy:

You may cancel your Subscription through your account on the Platform. However, please note that the cancellation will become effective at the end of the then-current billing period; in other words, we will not renew your Subscription, but the existing Subscription will continue until the end of its billing period and there shall be no refund of the fee already paid for the same. So, please read these terms and conditions and the Refund Policy carefully before purchasing any Subscription.

When you cancel your Subscription, edexe learning may disable access to features made available to you upon your purchase of Subscription, while your account may continue to exist on the Platform.

Rights of edexe learning

In respect of the entire Platform, edexe learning reserves the following rights:

  1. edexe learning reserves the right to put on-hold or reject or suspend or terminate your registration on the Platform for the purpose of complying with the legal and regulatory requirements.
  2. edexe learning reserves the right to remove you and/or the User-generated Content without notice if you violate any provisions of the Platform Terms.
  3. edexe learning may modify, terminate, or refuse to provide Services at any time for any reason, without notice.
  4. Notwithstanding anything contrary stated in the Platform Terms, in its sole discretion, edexe learning may remove anyone from the Platform at any time for any reason.
  5. edexe learning reserves the right to access your account and/or the User-generated Content to respond to requests for technical support, to maintain the safety and security of the Platform, legal purposes and for other legitimate business purposes, as necessary, in edexe learning’s discretion.
  6. edexe learning has no obligation to monitor any content that appears on the Platform or review any conduct occurring through the Platform, including any interactions between Users. However if edexe learning receives notice or becomes aware of, any violation of the Platform Terms, then, edexe learning reserves the right to refuse your access to the Platform, terminate accounts or remove such violating content at any time without notice to you.